Regulatory Change Management
Regulatory Change Management
The regulatory landscape continues to evolve at a fast pace. Recent regulatory focus has been on fair treatment of customers, customer vulnerability, and the evolution of payment services through PSD2, with the extension of the SM&CR to all regulated firms on the horizon.

The regulatory landscape continues to evolve at a fast pace. Recent regulatory focus has been on fair treatment of customers, customer vulnerability, and the evolution of payment services through PSD2, with the extension of the SM&CR to all regulated firms on the horizon.

The challenge for firms lies not only in keeping up with rapid regulatory development, but understanding the changes required and the impact this will have on business operations.

We know from discussions with our clients that balancing regulatory change initiatives with business as usual activities can be demanding. So too can remaining competitive in the face of technological advances and innovative new market entrants. This is where we can help.

Our team of experienced compliance specialists has the insight to enable your business to be proactive in the face of regulatory change. Our expertise in project management and delivery combined with the advisory and interpretation skills of our legal practice makes us uniquely placed to help your business navigate the changing regulatory landscape, allowing you to focus on the day-to-day running of your business. 

We can:

  • Understand and assess the impact of regulatory change on business operations
  • Provide interpretation and advice on preparing for regulatory change initiatives
  • Conduct gap analysis and measure new requirements against current approach
  • Design and deliver regulatory change project plan, including engaging with key stakeholders
  • Enhance, design, and redesign policies and procedures
  • Undertake post-implementation analysis, including assurance on new approach
Read more

Our capabilities at a glance

00
+

Judicial review wins

2

Ex-government policy advisors

00
+

Pieces of legislation changed

Hear from our clients and industry leaders

icon-double-code

The whole team is super smart. They are all really easy to work with and then know our business inside out. They come to us proactively with issues and are incredibly responsive.

Chambers & Partners, UK Guide, 2025

icon-double-code

An intellectually brilliant and commercially astute public law team. One of the very best in the city.

Chambers & Partners UK 2025

icon-double-code

Hogan Lovells has a high capability in solving complex issues that involve both legal and technical perspectives.

Chambers & Partners, Germany, 2025

icon-double-code

The lawyers are just experts. They are there when you need them and happy to entertain all my questions. They understand the wider context and the politics and sensitivities of it.

Chambers & Partners, UK 2025

Representative experience

Providing advice on PSD2 requirements for a global investment bank, including conducting a review of current approach, identifying gaps, and required enhancements.
Advising a new online retail bank on its complaints management process in line with the FCA's DISP rules, making recommendations to enhance operational efficiency whilst achieving fair customer outcomes.
Designing an end-to-end project for an insurance broker and delivering work streams, including responsibility mapping and conduct arrangements for staff.
Assisting a large retail bank with implementation of new regulatory requirements regarding marketing literature.
View more

Load More